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Attention Richmond B.C. Business Owners

I Want To Give You 2 FREE Hours Of Support To Prove I Can Make Your Computer Problems Go Away Faster And With Fewer Expenses Than Ever Before.

My name is Chris Miles from Insight Information Technology, or Insight I.T. for short. As a small business owner myself, I know how frustrating it can be to spend a ton of money on a computer network only to have it constantly give you problems and demand more money out of your pocket. I also understand how difficult it can be to find a reliable computer expert you can trust to give honest, straightforward advice on how to set up and maintain your network for optimum performance and minimal costs.

That's why we've decided to be the first and only small business computer support company to offer a 100% "Zero Hassle" Guarantee. Here's how it works:  Call us today and let us know what's not working with your computer network. It can be as small as a nagging printer error to a larger, more complex problem like a server crash.

We'll send one of our senior computer technicians to your office to diagnose the problem. He will be on time, guaranteed. He will diagnose the problem for FREE, and explain in PLAIN ENGLISH (not confusing computer babble) what your options are for resolving the problem. He will detail the pros and cons of each solution so you can make an intelligent decision on how you want to resolve it without feeling intimidated or in the dark about what you are agreeing to.

Then we'll give you a guaranteed price in writing, NOT an estimate. If you decide to let us perform the work (you are under no obligation) we'll get to work right away.

Plus, you'll be 100% covered by our Fix It Right The First Time Guarantee. Simply put, if you continue to have problems, or if you are just not satisfied with the way we have resolved your issue, we will come back onsite and fix it for FREE until you are 100% satisfied with the solution we've implemented. That way you won't have to worry about escalating repair costs from a technician who doesn't know what they are doing, or getting ripped off by someone stretching out the amount of time it really takes to resolve a problem so they can over charge you.

As you can see, we don't think it's fair for you to incur all the risk when hiring a computer technician, even us! That's why we'd like to give you 2 FREE Hours of computer support, no strings attached. This will give us a chance to earn your trust and prove ourselves BEFORE you spend a dime. You just can't lose.

To secure your 2 FREE hours of computer support or repair, simply give me a call on my direct line:  604-484-4218 or e-mail me on cmiles@insightIT.ca. 

Remember, you are under NO OBLIGATION to do or buy anything. And if you decide not to hire us for more work after the two hours, that is ok too. No guilt, No question, No problem.

Don't Take Our Word For It; Here's What Our Customers Have To Say:

"Aside from the overall improvement of the functioning and reliability of our equipment, I believe the greatest benefit is the peace of mind we have gained, knowing that our systems are being monitored and that Insight IT will address any issues quickly and efficiently." - Debbie Oliynyk, Office Manager, Entrust

"Problems on our network get addressed on a regular basis, allowing our users to work problem free. We need our systems up and running at all times, in order for us to serve our clients effectively."  - David Rossi, VP Finance, Pacific Coastal Airlines

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Imagine running ALL your Windows Applications over the Internet, from any Workstation or Browser, anywhere in the World!

Let's say you're working from your home, maybe on the family Mac.  And you need to access an important Windows application that you run from your PC back at the office.  All you need to do is fire-up your web browser, log-in to a secure web site and there is the Windows application you need.  Just like at your workstation back at the office, you can open, change, save and delete documents remotely, and even send print jobs to your local printer at home.

Or maybe you're running a new feature rich application in your office, but don't want to upgrade all your PC's.  Now older, under powered workstations can access the new application using only a web browser.

Another example is a Law Firm who, instead of investing in new machines with Microsoft's Vista Operating System, he chose to implement less expensive Linux software.   All his existing applications worked fine, except for one that he simply Web Enabled allowing all users to access from any desktops, either in the office or from a remote location. 

Web enabling any Windows, Unix or Linux application is made available through a product called Go-Global from GraphOn.    With Go-Global you can access applications from any platform, take advantage of enhanced security and eliminate Citrix and Terminal Server.  Not only is GO-Global an efficient Web-enabling and application publishing solution, it's also a cross-platform solution. So now Linux users can run Windows applications. Windows users can run UNIX and Linux programs. Mac users can run Windows applications. Windows 98 users can Windows XP programs. You get the picture, right? Mix and match for the most effective application access solution.

How Go-Global Works:

GO-Global consists of two parts: the GO-Global server software and the GO-Global client software. The GO-Global server software runs on a central server along with the application being published. Each client device runs one of the GO-Global client software modules which are available as native thin clients or as browser plug-ins.

You can click here to see an interactive Flash presentation of GO-Global's Web-enabling and application publishing features.

If you looking to connect remote users or get more from your existing PC's, contact us anytime.  We offer Computer Network Support and Repair for business customers throughout Vancouver BC, Abbotsford and the Fraser Valley. 

Chris Miles

Insight Information Technology

cmiles@insightit.ca  

604-484-4218 Direct

604-484-5141 Lower Mainland

604-864-0465 Abbotsford

604-357-1471 Fax

"Let Us Manage IT"

  www.InsightIT.ca

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I found an on-line article, "Why Legal Firms Need Document Management Software".  At Insight IT we support a number of Law Firms throughout the Vancouver BC area and Fraser Valley, and I thought the information could be useful.

Some of our Novell customers use the Document Management system that has been INCLUDED with GroupWise, while other clients that are using Outlook or have very specific requirements are looking for an affordable Document Management system that can still integrate with their Accounting and Time & Billing applications.

The on-line article was found at the Knowledge Tree web site.  KnowledgeTree is an easy to use Document Management system that allows Law Firms to secure, share, track and manage the documents and records they depend on.  It integrates with Microsoft Word, Excel, PowerPoint and Outlook, and you can drag and drop documents directly from the Microsoft Windows Desktop.  As a side note, Knowledge Tree is also used by members of the Law Society of Upper Canada.

If you need more information on "What is Document Management", click here.

And if you are adding Document Management, or looking for support for your Windows, Linux or Novel network, contact us anytime.  

Chris Miles

Insight Information Technology

cmiles@insightit.ca

604-484-4218 Direct

604-484-5141 Lower Mainland

604-864-0465 Abbotsford

604-357-1471 Fax

"Let Us Manage IT"

  www.InsightIT.ca

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I just posted a Blog that may be of interest to anyone implementing Voice over IP, or trying to connect remote users to important business applications.

In the Blog, I explain some of the problems using Broadband services like ADSL and Cable, how these compare to more expensive services like T1 and Fibre.  And I offer an inexpensive solution for better VoIP voice quality and more robust Terminal Server sessions.

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• Manage your telephone calls
• Manage your voice mail
• Organize your contacts
• Quickly program your ESI Feature Phone

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Attention all GroupWise users:

I wanted to share information on how you can easily integrate a number of different applications with Novell's GroupWise. Applications include;

• Microsoft SharePoint
• SugarCRM
• Microsoft CRM
• Microsoft Dynamics
• Oracle Database
• Salesforce
• SageCRM
• GoldMine
• info@hand CRM
• Bluefin

Even Facebook!

Here is a link to more information.

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